Frequently Asked Questions
Welcome to our FAQ page! Here you’ll find answers to common questions about Skylink Limousine’s services, including information on our service areas, booking process, vehicle options, driver qualifications, and more. If you have any additional questions, feel free to contact our customer service team for further assistance. We’re here to ensure your experience with Skylink Limousine is seamless and enjoyable.
Specify the place of departure in the “Pickup” field, and your destination – in the “Drop-off” field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.
As soon as you find out that your flight is delayed, please inform your driver by calling the phone number sent to you before, Rosedale Limo support manager via email info@skylinklimousine.ca or in online chat.
The driver will meet you with the sign showing your first and last names, which you specified during the booking.
If a pick-up place is an airport, the driver will meet you at the exit of arrivals area of the airport after you passed passport control and claimed baggage.
If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.
We proudly serve the Greater Toronto Area, including downtown Toronto, Mississauga, Brampton, Vaughan, Markham, and surrounding regions. If you need transportation services outside these areas, please contact us, and we’ll do our best to accommodate your request.
Making a reservation with Skylink Limousine is easy. You can book online through our website, call our customer service team, or email us your requirements. We recommend booking in advance to ensure availability, especially for special events and peak times.
Our fleet includes a wide range of luxurious vehicles to suit different needs and occasions. We offer classic stretch limousines, executive sedans, SUVs, buses, and luxury vans. Each vehicle is meticulously maintained to ensure comfort and safety.
Yes, all our drivers are professionally trained, licensed, and have extensive experience in providing top-notch customer service. They are courteous, knowledgeable about the local area, and committed to ensuring a smooth and enjoyable ride for our clients.
We strive to personalize your experience. Whether you need specific amenities, refreshments, or decorations for a special event like a wedding or birthday, please let us know your requirements at the time of booking, and we will do our best to accommodate your requests.
Our cancellation policy varies depending on the type of service booked. For standard reservations, we require a minimum of 24 hours’ notice for a full refund. For special events or peak times, a longer notice period may be required. Please refer to our booking terms and conditions or contact our customer service team for detailed information.
Safety and cleanliness are our top priorities. Our vehicles undergo regular maintenance checks and are cleaned and sanitized after every trip. We adhere to strict hygiene protocols to ensure the safety and well-being of our passengers.
Yes, we offer corporate accounts and specialized transportation services for businesses. Our corporate clients benefit from priority bookings, flexible payment options, and customized transportation solutions to meet their specific needs. Contact our corporate services team to set up an account.
If you need to make any changes to your reservation, please contact us as soon as possible. Our team will work with you to adjust your booking as needed, subject to availability and our terms and conditions.